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  1. Delfont Mackintosh Theatres
  2. Ticket Exchanges

Ticket Exchanges

Information on how to exchange your tickets if you can no longer make your chosen performance. Requests can only be made up to 48 hours before a performance.

  • How do I exchange my tickets?
  • I booked via a ticket agent. What can I do?
  • Can I exchange my tickets to another production?
  • Do I have to exchange all of the tickets in my booking?
  • Can I redeem my DMT gift or credit voucher against drinks, programmes or merchandise?
  • What happens if a production or performance is cancelled?
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Delfont Mackintosh Theatres Ltd.
Mackintosh House, 39-45 Shaftesbury Avenue, London W1D 6LA

† Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. Any new enquiry regarding the provision of services should be sent via our contact form as we do not accept unsolicited sales calls.

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