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Our Theatres

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Access Performances

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About Us / History / Staff Sprague Terrace Recruitment News Technical Information

DMT+ Gift Vouchers FAQs Newsletter

Delfont Mackintosh Theatres
Ticket Exchanges

Articles in this section

How do I exchange my tickets?
I booked via a ticket agent. What can I do?
Can I exchange my tickets to another production?
Do I have to exchange all of the tickets in my booking?
Can I redeem my DMT gift or credit voucher against drinks, programmes or merchandise?
What happens if a production or performance is cancelled?

Can I exchange my tickets to another production?

You can only exchange your tickets to an alternative date for the same production.

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How do I exchange my tickets?
Do I have to exchange all of the tickets in my booking?
Are booking fees included in a refund?
What happens if a production or performance is cancelled?
I booked via a ticket agent. What can I do?

Delfont Mackintosh Theatres Ltd.
Mackintosh House, 39-45 Shaftesbury Avenue, London W1D 6LA

† Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. Any new enquiry regarding the provision of services should be sent via our contact form as we do not accept unsolicited sales calls.

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