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Delfont Mackintosh Theatres
Ticket Exchanges

Articles in this section

How do I exchange my tickets?
I booked via a ticket agent. What can I do?
Can I exchange my tickets to another production?
Do I have to exchange all of the tickets in my booking?
Can I redeem my DMT gift or credit voucher against drinks, programmes or merchandise?
What happens if a production or performance is cancelled?

Can I exchange my tickets to another production?

You can only exchange your tickets to an alternative date for the same production for the same face value of your original ticket or higher.

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Related articles

How do I exchange my tickets?
Do I have to exchange all of the tickets in my booking?
I booked via a ticket agent. What can I do?
What happens if a production or performance is cancelled?
Can I redeem my DMT gift or credit voucher against drinks, programmes or merchandise?

Contact Us FAQs

Delfont Mackintosh Theatres Ltd
Mackintosh House,
39-45 Shaftesbury Avenue,
London W1D 6LA

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*Prices include a theatre restoration levy. We recommend booking early. Ticket prices, discounts and special offers may change at any time without notice, are subject to availability and exclusions and are not available from every sales outlet. Booking fees may apply except for tickets purchased in person at the box office.

† Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number.

Any new enquiry regarding the provision of services should be sent via our contact form as we do not accept unsolicited sales calls.

©2026 Delfont Mackintosh Theatres Ltd. Registered in England No. 2518625. Registered Office: 1 Bedford Square, London, WC1B 3RB. All rights reserved. Site by 2smallfeet