Is there assistance for those who are hard of hearing? Sennheiser infrared in-ear amplifier headsets are available to collect from the cloakroom. For full details, click here. Related articles What safety and security measures are in place in the Novello Theatre? Is there assistance for those who are hard of hearing? Is there disabled parking? I booked via a ticket agent. What can I do? Is there assistance for those who are hard of hearing?