Booking Query
Information and advice for general booking enquiries.
- How do I redeem my drinks or programme vouchers?
- I can't find tickets at the price I need
- When will I get my e-tickets?
- Are booking fees included in a refund?
- I can't find my e-ticket or confirmation email?
- Who can I contact regarding lost property?
- I haven't received my refund
- What happens if a production or performance is cancelled?
- Am I able to pay with cash?
- Can tickets be exchanged once they have been bought?
- My credit voucher isn't working
- How and when will I get my tickets?
- What do I do if I haven't received my gift vouchers or tickets in the post?
- Can you guarantee a particular performer's appearance?
- Are there bars and toilets at the theatre?
- Why does the credit card holder have to be present when tickets are collected?
- Can my tickets be posted to a different address from the billing address?
- Can I bring children to a Delfont Mackintosh Theatre?
- What is a restoration levy?
- I booked a hotel or transport, will you reimburse me for this?
- How much does it cost to call Delfont Mackintosh Theatres?
- Is the seating plan an accurate representation of the auditorium?