Skip to main content
Welcome to the help centre

Delfont Mackintosh Theatres

Delfont Mackintosh Theatres inline logo
Login
Home Book Now
Welcoming You Safely Security Pre-order drinks Hospitality Special Offers
Our Theatres Accessibility
Groups Education Education Workshops Half Term Events
About Us / History / Staff Sprague Terrace Recruitment News Technical Information
DMT+ Gift Vouchers FAQs Newsletter
Home Book Now
Your Visit
Welcoming You Safely Security Pre-order drinks Hospitality Packages Special Offers
Our Theatres
Accessibility
Access Performances
Groups & Education
Groups Education Education Workshops Half Term Events
About Us
About Us / History / Staff Sprague Terrace Recruitment News Technical Information
DMT+ Gift Vouchers FAQs Newsletter
  1. Delfont Mackintosh Theatres
  2. Booking Query

Booking Query

Information and advice for general booking enquiries.

  • Data and Privacy
  • How do I redeem my drinks or programme vouchers?
  • I can't find tickets at the price I need
  • When will I get my e-tickets?
  • Are booking fees included in a refund?
  • I can't find my e-ticket or confirmation email?
  • Who can I contact regarding lost property?
  • I haven't received my refund
  • What happens if a production or performance is cancelled?
  • Am I able to pay with cash?
  • My credit voucher isn't working
  • Can I redeem my DMT gift or credit voucher against drinks, programmes or merchandise?
  • How and when will I get my tickets?
  • What do I do if I haven't received my gift vouchers or tickets in the post?
  • Can you guarantee a particular performer's appearance?
  • Are there bars and toilets at the theatre?
  • Can my tickets be posted to a different address from the billing address?
  • Can I bring children to a Delfont Mackintosh Theatre?
  • What is a restoration levy?
  • I booked a hotel or transport, will you reimburse me for this?
  • How much does it cost to call Delfont Mackintosh Theatres?
  • Is the seating plan an accurate representation of the auditorium?
  • When will your shows be extending?
  • Do we offer work experience placements?
The Society of Ticket Agents and Retailers Logo

Delfont Mackintosh Theatres Ltd.
Mackintosh House, 39-45 Shaftesbury Avenue, London W1D 6LA

† Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. Any new enquiry regarding the provision of services should be sent via our contact form as we do not accept unsolicited sales calls.

Cookies | Disclaimer | Privacy | Sitemap | Terms & Conditions | Terms Of Website Use
Environment | Equality, Diversity & Inclusion | Gender Pay Gap Reporting | Modern Slavery Act Compliance

© 2023 Delfont Mackintosh Theatres Ltd. Registered in England No. 2518625 Registered Office: 1 Bedford Square, London, WC1B 3RB. All rights reserved. Site by Premier